Blenheim Construction & Facilities
We start with establishing a clear understanding of our customers' requirements and the needs of the people who actually use their buildings
We then identify the key performance criteria, focusing on driving continuous and innovative improvement such as introducing lower-cost methods for our clients and working closely with our customers throughout contract life, we drive value initiatives which, when brought together form radical step changes in quality and consistency.
We continuously inform our clients about our performance. Using our CAFM software we can provide data against our SLA (Service Level Agreement) and KPI (Key Performance Indicators) building partnerships and trust.
Our aim is to provide a transformational service offer, we deploy lean techniques to streamline processes and optimise costs, enhancing customer experience and satisfaction through effective and structured engagement.